What It Means to Work With Me: Your Personalized 1-on-1 Strategy Sessions

During these focused sessions, I walk you through a personalized performance analysis that delivers clarity on three critical areas:

Pinpointing the Problem Recipe (Recipe-Level Diagnosis)

I cut through the noise to identify the exact recipes, ingredients, or processes that are negatively affecting your business.

• The Focus: I diagnose why your top-selling items are experiencing drops in customer approval.

• The Outcome: You leave the session with a clear list of high-impact items that need immediate attention, allowing your kitchen staff to focus their limited time on fixing the most costly errors.

Quality Control Root Cause Analysis

I move past simple scores to explain why your customers are unhappy. My analysis uses specific, verbatim customer comments to uncover the root cause of quality issues.

• The Focus: I identify the consistent complaint threads, whether it’s "tough and chewy" meat, portions that are "too salty," or packaging issues, ensuring I am not guessing at the solution.

• The Outcome: You receive evidence-based direction to resolve critical quality control issues related to flavor, portion size, ingredient preparation, and packaging—often before they lead to significant customer churn.

Data-Driven Operational Directives

My sessions translate data into internal strategy. I help you use your metrics to manage your business effectively, even suggesting how to better utilize the data within your own company.

• The Focus: I connect your customer satisfaction metrics to business performance, showing you where improvement in quality leads directly to higher customer retention.

• The Outcome: You gain clear direction on how to improve internal reporting (e.g., creating employee dashboards with unit sales and ratings) and a systematic way to templatize performance reviews for your team, transforming how your business uses data to drive performance.